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| − | For general questions, [[FAQ|look at the general FAQ]].
| + | #REDIRECT [[Tickets]] |
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| − | == Why is the price so high? ==
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| − | We have kept the tickets in line with the CCC and EMF camp. This is simply needed to have a positive budget and not involve heavy commercial sponsoring.
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| − | * CCC Camp 2015 (Ticket that covers cost): € 240 (https://events.ccc.de/camp/2015/wiki/Static:Tickets)
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| − | * EMF Camp 2016 (2,5 day event): € 150
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| − | As a comparison, staying on a camping and having a regular vacation, has the same price. You won't get the lectures that we have at our event, of course.
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| − | == I cannot afford a ticket! ==
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| − | We don't have the budget to offer a low-budget ticket in the shop. If however you cannot afford a ticket, but feel you can make a unique contribution to the event, please contact us (tickets(at)sha2017.org). We can look into the possibilities.
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| − | == € 42 of parking? ==
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| − | The site doesn't have parking space for 2000 cars. We have to rent fields, rent infrastructure, build bridges etc. to have the parking space. These fields can only be used when the fields aren't wet. If these fields are rainy, we need to arrange commercial parking and transport people there.
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| − | If you want to park your car somewhere else and travel by public transport, this is possible as well.
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| − | == Can you explain what exactly causes the extra costs? ==
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| − | This is very hard, because a direct comparison between events (for example OHM and SHA) would lead to very misleading figures. For example, at SHA we will have a much more expensive terrain: it has some critical basic infrastructure already in place (such as fiber, power, water, sewage) so we're saving in those areas. Some events (like HAL and HAR) had some brick buildings, and saved on tents and sanitary facilities. Sponsors paid for a lot in the past and now we're going to rely on them less than we have before. Every number we release now will be compared to other numbers and might raise even more hard questions than it answers.
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| − | However, we are looking into ways of being more transparent, but please understand that this takes some time.
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| − | == Why is there a surcharge for credit card payments? ==
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| − | A credit card payment provider does take a percentage from each transaction. SHA2017 has very good payment provider (Stripe ... kudos here). However, we also want to discourage CC payments, because there could be fraudulent transactions.
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| − | == How can I pay for my ticket? ==
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| − | We accept wire transfers to our Dutch bank account, and credit card payments. iDeal will be added later.
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| − | Paypal was an option the first day of the ticket sales, but they decided to withhold the money and because of this, we had to disable this option. Tickets that were already bought via Paypal will remain valid, even though we can't access the amounts paid.
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| − | == My payment providor ask for an adres, what should I put there? ==
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| − | Croeselaan 18
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| − | 3500 HG
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| − | Utrecht
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| − | == I want to buy my ticket anonymously ==
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| − | We can help you with this. Please contact us in a way you feel appropriate and we can come to an arrangement.
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| − | == Will there be day tickets? ==
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| − | We have not planned on providing day tickets at this time.
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| − | == How can I download my ticket? ==
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| − | Before the event, we will generate tickets that you can download from the ticket shop.
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| − | == I need an invoice for my ticket ==
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| − | If you have purchased a business ticket, we can provide you with a VAT invoice. Your company name will be on the invoice then.
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| − | == Can a foreign business get an invoice at 0% VAT? ==
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| − | Reverse charge is not applicable, even for businesses with a VAT number, because that is for ''exported goods'', while the event is considered a ''service''. The place of performance is Zeewolde, Netherlands thus we have to charge Dutch VAT (21%).
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| − | == I would like to buy a corporate ticket ==
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| − | We have multiple business tickets available. We can provide an invoice with VAT for these tickets.
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| − | == I really like your event and want to contribute to the event by buying a more expensive ticket ==
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| − | We have two tickets available that will meet your need. Please contact us if you are interested in one of these tickets to get a voucher.
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| − | == I need the address of the recipient to initiate an international wire transfer ==
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| − | <pre>
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| − | Stichting IFCAT
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| − | Graan voor Visch 18515
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| − | 2132 GW, Hoofddorp
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| − | The Netherlands
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| − | </pre>
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| − | == I want to bring my kids. Do they need a ticket as well? ==
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| − | Children under 6 get in for free. Between 6 and 12 the ticket is € 50. Between 12 and 18 the ticket is € 100.
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| − | We use the "start date of the event" to determine age.
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| − | == I'm a disabled person with a person accompanying me. ==
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| − | A single person officially accompanying a disabled person gets in for free. Only you will have to buy a ticket. Please send an email to tickets@sha2017.org and explain your situation. Then we will get back to you.
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| − | == I'm a speaker, do I need a ticket? ==
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| − | In general, everyone should buy a ticket. Exceptions can be made for speakers.
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| − | == Can i bring my campervan / trailer? ==
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| − | Currently, we're working with the terrain owner on the number of camper vans the terrain can handle and what the conditions are. When those answers are clear, they will be announced to the buyers of tickets and in the ticket shop. :)
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| − | == Can I join with the U-Boot in the harbour? ==
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| − | Please use a chinook to fly in the U-boot as the water might not be deep enough to join over water. That said, this is a special case and we're amazed that this question is asked frequently. Please get in touch with the [mailto:brenno@safeharbour2017.nl Harbour Master!] :)
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