NOC-HD
Basics:
- Each shift that had a runner-shift will hand over their Key, map and the current status to the next shift
- 2 Teams with 2 Folks each
- Train newbies with experienced runners by taking them along
- Take care of the maps
- Refuse these situations or forcibly unplug them and let the noc HD know which DK and why - expect the user to call to the noc HD when they are disconnected. do not let the next shift reconnect them without correction:
- look around a few meters for obviously dangerous cable situations, and refuse to plug those?
- 20cm above ground black curly cables" and "incorrectly crossed emergency lanes" kind of situations - these must be buried.
if you want to optimize the shift walk, suggest a new map and get it laminated. Only until the days
Shift ranges: Planned shifts are:
Thur 3. AUG 16:00-20:00 4 runners
Friday 4th AUG 9:00 - 22:00 4 runners
Saturday 5th till 7th 9:00 - 20:00 alternating shifts (2 runners) and 1 Helpdesk shift
8th starting 8:00 Runners, and starting 1 hour before closing event complete disconnect - needs 4 runners
Take with you:
- Key
- Map
- DECT
- Remember noc HD number
- Leave your dect number at NOC-HD if they dont know it already
Go to to each datenklo, find the cables which are stuck in the small loop.
Plug them into Ports 5-44 - fill up from the left.
If you find a cable which is disconnected on the other end and rolled up in front of the DK; unplug it from the switch and leave it there.
Be careful, the fibres are sometimes a bit crazy in the datakloset.
Network status:
- if the torch is fully animated, the network is on
- if the torch is just white, there is power but no uplink
- if the torch is off, then there is no power